Social Media Listening

Competitor and customer social media listening

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Monitor what matters most in your industry

Connect your social media accounts and start monitoring customer, competitor and influencer posts in one platform. Create your own carefully crafted media environment which aligns with your brand and goals.

Unlock the power of Social Media Listening

Measure sentiment, track publication impact, and use advanced filters to understand the social landscape across your industry. Make confident decisions, tailor your messaging, and engage with your audience in a meaningful way.

Select trend category

Access the Trend Analysis feature in your sidebar. Start with Trend Analysis by selecting a category of keywords or one of the collections you created previously to analyze the performance of. This feature allows you to compare the performance of keywords across media outlets.

Save a category to receive alerts

Save your favorite categories to your sidebar in order to be able to quickly access them and receive alerts when important shifts happen. In the top right corner of the Trend Analysis workspace, you can select the timeframe over which you want to see the performance of news, trends and keywords.

Start monitoring emerging trends

Once you pick the trend category or collection and the timeframe which you want to analyze, you will see the top performing keywords across media outlets, their popularity over time, their relative popularity and also the top performing news stories for a selected keyword.