It is impossible to continuously monitor every mention or metric across your monitored keywords and sources. However, significant developments can happen at any time, and a response delay can be devastating.
ReadPartner offers smart algorithms that continuously scan your monitoring configuration. If something breaks the current pattern and stands out, you get instantly notified via email or enterprise communication apps.
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Instant spike and anomaly detection
Readpartner’s systems monitor your entire data stream at all times and trigger alerts the moment they detect unusual activity such as mention spikes, sentiment shifts, or volume changes. This enables your team to act immediately and not worry that you can miss important developments demanding your attention.
Real-time alerts for social media
Social media moves fast, and customer appreciation can change to discontent in a matter of hours. ReadPartner’s tools track social media in real time, and notifies you instantly when conversations gain momentum or public attitude changes, giving your organization immediate awareness of emerging trends, risks, or opportunities across social channels.
Real-time alerts for news and traditional media
ReadPartner monitors online news outlets and blogs, alerting you the moment coverage of your monitored topics shifts, expands, or declines. This ensures you stay up-to-date on press narratives and can respond timely to both opportunities and potential risks these shifts present for your brand.
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Frequently asked questions
How do real-time alerts help my business?
Real-time alerts ensure you never miss important developments, even if you are not actively using the ReadPartner monitoring platform at the moment. Any time the system detects unusual media activity, you are notified immediately, and you can bring your attention to relevant updates when it matters most.
Can I configure alerts to be updated on the stock market?
Yes, you can. ReadPartner’s alerts are bound to your monitoring configuration, so you will only be notified of significant changes on the topics, keywords, and sources you chose to monitor.
Can alerts be sent to multiple channels, like email and messaging apps?
Yes, they can. ReadPartner supports email and enterprise messaging apps for outbound alerts, and you can configure alerts to be sent to only one or multiple channels at the same time.
Can alerts help prevent PR or operational crises?
Yes, they can. Alerts are an integral part of risk monitoring, as they provide instant notifications for negative public sentiment or coverage change, enabling your teams to react instantly and have more time to develop effective response strategies before issues escalate.
Can ReadPartner’s Alerts be used as an alternative to Google Alerts?
Yes, they can. ReadPartner’s alerts can be configured to notify you of mentions, but they go beyond that by utilizing analytical metrics. They are able to bring your attention to volume spikes and abrupt sentiment changes as well.
