Terms of service

1. Agreement to terms

These terms of service set forth the guidelines and requirements for the use of ReadPartner Inc.'s services, including but not limited to our website and platform. By accessing and using any of our services, you agree to these terms of service completely. If you do not agree to all of the terms and conditions presented here, please do not use ReadPartner Inc.'s services.

The terms "Client," "You," and "Your" refer to the person and/or organization using ReadPartner Inc.'s services and agreeing to our terms of service. "The Company," "We," "Our," and "Us" refer to ReadPartner Inc. (A United States corporation registered in the state of Delaware). The terms "Party," "Parties," or "Us" refer to both the Client and the Company, collectively or individually. These terms apply interchangeably, regardless of singular, plural, capitalization, or gender.

2. Use of cookies

We use cookies on our website and platform. By navigating ReadPartner Inc.'s website or platform, you agree to the use of cookies as outlined in our privacy policy. Cookies help enhance user experience and functionality across different areas of the service.

Users accessing our services from certain locations may have the ability to refuse the collection and usage of cookies in accordance with local data protection regulations. Where required by law, users will be presented with an option to manage cookie preferences upon accessing ReadPartner Inc.'s services.

Other privacy related information can be read here.

3. Intellectual property rights

Unless otherwise stated, all intellectual property rights in and to the services, software, and original content provided by ReadPartner Inc. are owned by ReadPartner Inc. and/or its licensors. All rights are reserved.

ReadPartner displays excerpts, summaries, and previews of content sourced from third-party publications, media outlets, social media platforms, newsletters, and similar channels for the purpose of media monitoring, analysis, and discovery. This third-party content remains the intellectual property of its respective owners. ReadPartner does not claim ownership over such content and provides links or references to the original sources where users can access the full material.

You may view, use, and share ReadPartner content and reports within your organization or professional team for internal business purposes, subject to the following conditions:

• You may not republish, sell, rent, or sub-license ReadPartner’s original content outside your organization without prior written consent.
• You may not reproduce or distribute third-party content displayed through ReadPartner beyond what is allowed under applicable fair-use laws or the original publisher’s terms.
• Redistribution of reports, dashboards, or alerts is permitted for internal, collaborative use within your organization, provided such use complies with this policy and relevant copyright regulations.
  

Use of the platform for media monitoring, analysis, and professional collaboration is encouraged, as long as content usage respects both ReadPartner’s rights and those of third-party content owners.

4. Linking to ReadPartner Inc.'s services

Certain entities may link to ReadPartner Inc.'s services without prior approval, including:

• Government agencies
• Search engines
• News organizations
• Online directory distributors
• Accredited organizations and educational institutions
• Certain content creators

We reserve the right to request the removal of any links at our sole discretion. Continued linking to our services constitutes agreement to these terms.

5. Application availability and modifications

ReadPartner Inc. strives to maintain continuous availability of its services, including the website and platform. However, ReadPartner Inc. reserves the right to:

• Perform updates and modifications to improve functionality, security, and user experience.
• Conduct maintenance that may cause temporary service disruptions.
• Discontinue or modify features at any time without prior notice.

While high uptime is a priority, uninterrupted access can not be guaranteed.

6. Subscriptions and cancellations

We offer flexible subscription plans that can be canceled at any time. Upon cancellation, no further billing will occur. However, any payments made prior to cancellation are non-refundable, unless otherwise specified in our refund policy.

7. Refund policy

The company does not offer refunds, as we provide a 14-day free trial to allow users, teams and organizations to evaluate the service before committing to a paid subscription.

In rare cases, refunds may be granted on a goodwill basis or in instances of verified financial fraud, at the sole discretion of ReadPartner Inc. Users are expected to use the trial period to determine whether the service meets their needs. Initiating fraudulent chargebacks or payment disputes may result in account suspension or permanent blacklisting from ReadPartner Inc.'s services.

8. User conduct

By using ReadPartner Inc.'s services, users agree not to:

• Engage in illegal, fraudulent, or deceptive activities.
• Attempt to interfere with the functionality or security of the services.
• Distribute malicious software, spam, or unauthorized advertising.
• Violate any applicable laws or third-party rights.

ReadPartner Inc. reserves the right to suspend or terminate accounts engaging in such conduct.

9. Description of core services

ReadPartner Inc. provides a media intelligence and analytics platform designed to help users monitor and analyze public information across various sources. Core services include:

• Media Monitoring: Aggregating and analyzing content from news publications, blogs, and newsletters.
• Social Media Listening: Tracking posts and sentiment across supported social media platforms.
• Trend Analysis: Analyzing patterns from aggregated media and keyword data.
• Email Digests: Delivering curated summaries and alerts based on user-defined interests or topics.
• AI Tools: Generating executive reports, summaries and conversations with assistive AI models.
• Team Management: Enabling team collaboration, shared collections, and administrative controls within enterprise accounts.
  

Features may vary depending on your subscription level and may be updated or modified at any time to improve service delivery or adapt to platform changes.

10. AI training

ReadPartner Inc. does not use user-provided data for AI training. User data remains private and is not leveraged for improving machine learning models. Any personal information shared is handled in accordance with our Privacy Policy.

11. Security

ReadPartner Inc. implements industry-standard security measures to protect user data. Sensitive data is anonymised. For more details, refer to our Security Page and Privacy Policy.

12. Limitation of liability

To the fullest extent permitted by law, ReadPartner Inc. disclaims all representations, warranties, and conditions relating to its website, platform, and any related public materials or services.

This disclaimer does not:

• Limit liability for death or personal injury resulting from negligence;
• Limit or exclude liability for fraud or fraudulent misrepresentation;
• Limit any liabilities in a way that is not permitted under applicable law; or
• Exclude any liabilities that may not be excluded under applicable law.

ReadPartner Inc. shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of its services, including but not limited to loss of data, loss of business, or loss of profits.

13. Contact us

For more information about our terms of service, or if you have questions, or if you would like to make a complaint, please contact us through our support center.